Returns

If for any reason you are not completely satisfied with this product, just return it unused in its’ original packaging within 90 days of purchase and we will refund the full purchase price less p&p. Returns not in their original packaging or in their original condition, or outside the 90 days will be subject to a minimum 25% handling charge. We aim to process all refunds with 2 working days of receipt of the order.

Returns should be sent to:

Pet Products

Bayside

Lunan Bay Angus

DD11 5ST

Need help?

Contact us at sales@dogdoors.co.uk for questions related to refunds and returns.